Shipping parcels from AliExpress from China to any country is a very complicated process. During transport, orders repeatedly end up in logistics warehouses in different cities and countries around the world.
One of them is the sorting centre in Hangzhou. Our editorial team has found and collected all the important information about it and is ready to share it with our readers.
Where is Hangzhou
Hangzhou is a city in China, located in Zhengjiang Province in the east of the country. It is a large city with a rich history and cultural heritage. It is famous for its natural beauty, especially the West Lake, a UNESCO World Heritage Site. Gangzhou is also famous for its traditional Chinese architecture, scenic tea mountains, traditional cuisine and developed economy.
In addition, many large companies have offices in Gangzhou as it is an important trade and economic centre of China.
- Alibaba Group: One of the largest internet conglomerates in the world is based in Gangzhou and has a significant presence in the city.
- Internet companies: Many other internet companies such as NetEase and Tencent Internet Corporation also have offices in the city.
- Other technology companies: Companies such as Huawei, ZTE and Hikvision also have a presence in Gangzhou.
- Automakers: Companies such as Geely and BYD have manufacturing facilities and offices in the city.
- Pharmaceutical companies: These include Hangzhou Tigermed Consulting, which specialises in clinical trials.
- Financial institutions: Banks, insurance companies and other financial institutions also have offices in Gangzhou.
These are just a few examples. Many companies from different fields of activity also have offices in the city.
Hangzhou on the map
Hangzhou Sorting Centre
The Hangzhou Sorting Centre is a specialised logistics facility where large numbers of parcels and shipments arrive and are then classified into categories, regions or destinations using automated systems and manual work by staff.
This process helps to efficiently and quickly distribute goods and parcels from Aliexpress for onward delivery to the final recipients.
Hangzhou is mentioned along with these statuses in order tracking on AliExpress:
- “Processing at sorting centre“ – the order has been successfully delivered to the warehouse and is now undergoing all the necessary procedures;
- “Left the sorting centre“ – the processing has been completed, and the parcel has already left the warehouse;
- “Dispatch not accepted by sorting centre” – there were problems with receiving the order at the warehouse;
- “Delayed processing in sorting centre“ – the parcel sorting procedure could not be completed within the expected timeframe.
If there are problems with the delivery of your order, you should first contact the seller to clarify the reasons for the lengthy processing of the order in the warehouse.
In case the shop representative ignores the message, then it is necessary to open a dispute to get back the money paid.

