If this is the first time a user is shopping on a Chinese marketplace, they may have a logical question as to how to find out a parcel’s track number on Aliexpress. The track is not in the most prominent place. That’s why some people can’t intuitively find it. Although it’s an elementary procedure. We will tell you where to view the track number on Aliexpress (website) and in the official mobile app.
Understanding the Importance of a Tracking Number
A tracking number is a unique identifier assigned to a package that allows you to track its status and location as it moves through the shipping process. When you make a purchase on Aliexpress, you will receive a tracking number that you can use to monitor your parcel’s progress until it reaches your doorstep. Without a tracking number, it can be challenging to know where your parcel is and when it will arrive.
Where can I see the tracking number on Aliexpress?
First of all, you need to make sure that you are logged in to the account from which you made the purchase. Because only the seller and the buyer have information about the order. If all is well with the authorization, follow these instructions, which will answer the question how to find out the track number on Aliexpress:
Next we will tell you how to perform the task we need in the mobile app.
Where to view the track number in the AliExpress app
In terms of functionality, the website and the app are not very different from each other. But in terms of interface there is a big difference. So if a user is working with the program for the first time, although the site is constantly being used, he may have a question about how to view a parcel’s track number on Aliexpress.
As with the website, you must first log in to access your order information:
- After launching the app, go to “My profile” (item on the bottom menu);
- If you are not logged in, click on the big word “Login” and enter your data;
- Immediately in the section “My profile” there will be a subsection “Orders”;
- Click on the small button “View all”;
- If you have a whole list of orders, scroll to the necessary ones;
- All you have to do is click on the “Tracking” button – it is impossible not to notice it;
- In a new window (as on the website), the delivery service and tracking number will be indicated. By the way, it can be copied in the app by clicking on the icon next to the number.
Now you understand how to find out the track number on AliExpress in just one minute. You do not need to contact the seller or support department. Whether you are searching for your track number on the mobile app or on the website is up to you. There is no difference in the methods as such.
What to Do if You Can’t Find Your Tracking Number
If you can’t find your tracking number on Aliexpress, there are a few things you can try. First, make sure you’re logged in to your account and that you’re looking in the “My Orders” section. If you still can’t find your tracking number, try contacting the seller and asking for the tracking number directly. If all else fails, you may need to contact Aliexpress customer service for assistance.
I can’t see the track number in My Orders – what should I do?
To be honest, you don’t need to do anything in most cases. As a rule, the number is not displayed if you have placed an order quite recently. The seller probably has not yet had time to generate and send it. Therefore it is not possible at all to have a track number. You can write to the seller in person in such a situation. But it is very likely that he will tell you that the parcel is only going to be delivered. If it has already been two weeks, and you still can’t figure out how to get the tracking number at Aliexpress, it is worth writing to the seller. If there is no answer, contact the support team.
Benefits of Tracking Your Parcel
Tracking your parcel on Aliexpress has several benefits. First, it allows you to stay up-to-date with your shipment’s status and know when it will arrive. This can be especially helpful if you need to plan for a specific delivery date or if you’re concerned about your package’s safety. Additionally, tracking your parcel can give you peace of mind and help you avoid scams or lost packages.
How to Avoid Common Problems When Tracking Your Parcel
While tracking your parcel on Aliexpress is generally straightforward, there are a few common problems you may encounter. One of the most common issues is a delay in shipping or a package getting stuck in customs. If your parcel is delayed, don’t panic. This is relatively common, especially if you’re ordering from a seller outside of your country. Be patient and wait for your package to arrive. If your parcel is stuck in customs, you may need to contact the carrier or seller for assistance.
Another common issue is incorrect tracking information. If you notice that your tracking information is incorrect or hasn’t been updated in a while, it’s possible that there was a mistake in the tracking system. Try contacting the seller or carrier for assistance in this case.
Conclusion
Tracking your parcel on Aliexpress is an essential step to ensuring that you receive your package on time and in good condition. By following the steps outlined in this article, you can easily find your tracking number and monitor your shipment’s progress. Remember to be patient and stay informed, and you’ll soon have your Aliexpress package in your hands.
FAQs
Can I track my parcel without a tracking number?
How long does it take for my package to arrive?
What do I do if my parcel is lost or damaged?
Can I change my delivery address after I’ve placed an order?
Is it safe to order from Aliexpress?
A final recommendation to you is to buy from trusted sellers with lots of reviews. They do not hesitate to send out orders. Accordingly, you will receive a tracking number as soon as you have paid for your purchase. You can track the movement of your orders on the “Tracking” page of our website.
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