When shopping on AliExpress, you may come across the option to extend the order processing time. This article aims to clarify what it means to extend the order processing time and why you might choose to do so. We will also provide a step-by-step guide on how to extend the order processing time and highlight some important considerations.
This button can be found immediately after paying for your order by going to the “My AliExpress” page in your personal account.
Then, after sending, the “Extend Processing Time” button will change to “Check Tracking”.
Understanding Order Processing Time
Order processing time refers to the duration it takes for a seller to prepare and dispatch your order. It includes tasks such as verifying payment, checking inventory, packaging, and labeling. The processing time varies among sellers and can range from a few days to several weeks.
If you look carefully at the order information, the “pending dispatch” column shows a timer “dispatched within: ***”. This means that the seller must collect and dispatch your order within the specified time period.
How long can an order be processed?
There is no exact answer to this question, as the seller can set the processing time himself. On average it is between 2 and 5 days. But there are exceptions. For electronics, for example, the average processing time may be 5 to 8 days. Or during holidays the transit time increases to 10-15 days.
Why Extend Order Processing Time
There are several reasons why you might want to extend the order processing time:
- Delays in Shipping: If you anticipate delays in shipping due to external factors such as holidays, customs clearance, or logistical issues, extending the processing time can provide a buffer to accommodate any potential delays.
- Availability of Stock: If the item you ordered is temporarily out of stock, extending the processing time gives the seller more time to restock and fulfill your order.
- Customization or Personalization: Certain products may require customization or personalization, which can take additional time. Extending the processing time ensures that the seller has sufficient time to complete these special requests.
- Communication with the Seller: If you need to communicate with the seller regarding any specific requirements or changes to your order, extending the processing time allows for a longer window to discuss and finalize the details.
How to Extend Order Processing Time
Things to Consider when Extending Order Processing Time
Before extending the order processing time, consider the following:
- Shipping Deadline: If you have a specific deadline or timeframe within which you need the order, ensure that the extended processing time allows for delivery before the deadline.
- Seller Responsiveness: If you have been experiencing challenges communicating with the seller or if the seller has been unresponsive, extending the processing time may not necessarily resolve the issue. In such cases, consider reaching out to AliExpress customer support for assistance.
- Refund and Dispute Policies: Familiarize yourself with the refund and dispute policies of AliExpress. In the event of any issues or disputes regarding your order, understanding the policies can help you navigate the process more effectively.
Why is it necessary to extend the order processing time?
Sellers are just like us normal people and due to some external factors (heavy workload, pandemic) they may not meet the deadline for sending the order. Especially for this, the management of Aliexpress created a button “Extend processing time”.
Of course, there are not many reasons for the buyer to extend the time, for example:
- The product is not available anywhere else
- The best price and you are willing to wait
- You don’t want to wait for a refund
If you are about to receive an order and it hasn’t been dispatched, the first thing you should do is contact the seller. Once you have contacted the seller, you can agree to extend the processing time or cancel your purchase.
Can I cancel my order while it is being processed?
If your order is pending processing, you may cancel it without giving a reason. To do so you just need to click on the “Cancel order” button below to cancel the order.
Conclusion
Extending the order processing time on AliExpress allows you to provide additional time for sellers to fulfill your order. It can be beneficial in situations where there are potential delays, stock availability concerns, customization requirements, or the need for better communication with the seller. By following the steps provided and considering important factors, you can effectively extend the order processing time and have a smoother shopping experience on AliExpress.
