Shipping orders from AliExpress requires careful route planning and is a time-consuming process. On their way to the recipient, parcels pass through different cities and countries. There is often a mention of a sorting centre in Yuen Long District in the tracking.
Yuen Long is one of the Hong Kong districts through which some parcels from Aliexpress pass. The editorial staff of AliTopShop has found and studied all available information on the subject, and is ready to share a detailed publication with readers.
Where is Yuen Long District
Yuen Long District is the northwestern-most of Hong Kong’s 18 administrative districts. Located in the northwest of the New Territories, it is surrounded on three sides by mountains and has a flat terrain. In 2021, Yuen Long’s population was 662,000. The area is also home to major logistics companies, which are involved in the delivery and handling of international cargo.

Thanks to its developed transport infrastructure and close proximity to Hong Kong, Yuen Long has established a sorting centre for parcels from AliExpress. The warehouse’s location, address and contact phone numbers are currently unknown.
Yuen Long District on a map
You can view Yuen Long District and its surroundings using the geo-tagged map below. The district is 68 km from Shatian Town and 475 km from Guankou Town. All the above cities also have sorting centres for processing orders from Aliexpress.
Sorting centre in Yuen Long District
A sorting centre is a special facility where parcels from different shippers are collected and then sorted according to different parameters. In the case of AliExpress, it is where the goods ordered by customers on the marketplace are processed and sorted before being dispatched to other countries.
Parcels are sorted at the centres using special equipment such as conveyors, scanners and sorting robots. Parcels arriving at the centre have a unique identifier that allows them to be tracked at each stage of their journey. The parcels are then scanned, sorted by destination and prepared for shipment to the next stage of delivery.
Yuen Long District is mentioned along with the following statuses in order tracking on AliExpress:
- “Processing at sorting centre” – the order has been successfully delivered to the warehouse and is now going through all the necessary procedures;
- “Has left the sorting centre” – the processing has been completed and the parcel has already left the warehouse;
- “Shipment not accepted by sorting centre” – there are problems with receiving the order at the warehouse;
- “Processing delay at sorting centre” – the parcel could not be sorted within the expected time frame.
The sorting process is automated in large sorting centres, which can significantly speed up the processing of large numbers of parcels. Additional checks and procedures, such as customs clearance for international parcels, can also be performed at the warehouse.
Processing time for parcels at sorting centres can vary depending on many factors, including the number of parcels, the busyness of the warehouse and the time of year. It usually takes from a few hours to a few days.
Causes of delays in parcels from AliExpress
Delays in parcel processing can occur for a variety of reasons:
- Major sales. During major sales on AliExpress, such as “11.11” or Black Friday, the number of parcels arriving at sorting centres increases significantly. This can cause delays in the processing and delivery of orders, as the centres will be working at their maximum capacity;
- Weekend and festive seasons. Due to national holidays in China, such as Chinese New Year and Education Day, there may be delays in processing orders;
- A parcel is damaged or lost. Since thousands to millions of parcels pass through sorting centres every day, there is a possibility that a parcel could be damaged or lost.
If your package has been put on hold at the sorting centre, or if it has taken longer than 10-15 days to reach the sorting centre, then it is time to contact the retailer. Ask him to find out the reason for the delay and to influence the resolution of the problem. If the seller’s representative ignores your request, request a refund by opening a dispute. We suggest that you submit your dispute close to the end of the protection period.
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FAQ
We have prepared answers to the most frequently asked questions about Yuen Long District and parcel sorting centre. Get the answers in short order summary.
Yuen Long District – Where can I find my AliExpress parcel?
Yuen Long District is the northwestern-most district of Hong Kong, China.
What should I do if my AliExpress parcel is stuck in the Yuen Long District sorting centre?
If the parcel is stuck in the Yuen Long District sorting centre for more than 10-15 days, then you should write to the seller or open a dispute for a refund.
Yuen Long District – how long does it take to receive a parcel from Aliexpress?
Yuen Long District is located in Hong Kong, China, which means your parcel has just started its journey. The waiting time for delivery of your order can range from two weeks to several months.






