It would be foolish to underestimate the feedback system on AliExpress. Thanks to customers’ opinions about a product, we come to understand whether it is worth ordering, and what kind of nuances we might encounter. The fact that it is possible to add a review on AliExpress is excellent. Because the buyer should have the right to change, to correct his opinion of the product.
Why do customers complete a review on AliExpress?
Imagine a situation where you have ordered, for example, a smartphone. You have successfully received the package, unpacked the device, and started using it. Everything works perfectly, and you leave a positive feedback on the product. But 2 days later the battery suddenly starts to “die”. Your natural inclination is to warn other buyers that they might encounter a similar flaw. AliExpress takes into account that a customer’s product review may change. Therefore, it allows you to add a review to absolutely any order.
Not always the augmented reviews on AliExpress are negative in nature. On the contrary, many buyers after 1-2 months or more write a new positive opinion of the product, stating that they are still satisfied with it.
Many buyers leave 5 stars and a review immediately after receiving the parcel, which of course is wrong. It is imperative that you carefully evaluate and test the product first. Remember that it is the buyers who form the rating of the product. Try to contribute to the rating in a correct way.
How do I add a review on the Aliexpress website and app?
The functionality in terms of reviews on the site and in the app is identical – only the interface differs. We won’t recommend you to use the site or the mobile app specifically. It’s purely a matter of your convenience.
In the product card you can click on the “More details” link. There will also be a button here to add your feedback.
Adding a review in the mobile app
Similarly, make sure that you are logged in. You can log in to your account under “My Profile”. Next:
- In the same My Profile, click on the “View All” button next to the “Orders” heading;
- Find the product and click on the “Add Review” button. The text on the button and its borders are in red, so it catches your eye immediately;
- A new page opens with both a text box and the option to add a photo from the gallery or take one now;
- Click on the “Publish” button.
Please note that you are given a whopping 150 days to write a new review. The number of days is only after you have acknowledged receipt of your order. It doesn’t matter the date the package arrived at the post office, you picked it up. Also keep in mind that it is not possible to change the rating given to the product. This is another reason why you should give your order a star rating responsibly and without too much haste.
Additional Tips for Writing a Helpful Review
- Be specific: Provide details about the product, such as its features, quality, and performance. This information will help other buyers to make informed decisions about the product.
- Be honest: Don’t be afraid to share your honest opinion about the product and the seller. This will help other buyers to trust your review and make informed decisions.
- Use photos and videos: If possible, include photos and videos in your review. This will give other buyers a better idea of the product’s appearance and performance.
- Be respectful: Avoid using offensive language or making personal attacks in your review. Remember that your review will be read by other buyers and the seller.
- Rate the seller’s communication and shipping speed: These factors are just as important as the product itself. Make sure to provide feedback on the seller’s communication and shipping speed in your review.
FAQs
Can I leave a review for a product I did not purchase on AliExpress?
Can I leave a review for a seller without leaving a review for the product?
How long does it take for my review to appear on the product page?
Can I leave an additional feedback or remove my review after I submitted it?
How do I know if my review has been helpful to other buyers?
In conclusion, leaving an order review on AliExpress is an important part of the online shopping experience. It helps other buyers to make informed decisions and helps suppliers to improve their products and services. By following the steps outlined in this article and using the additional tips provided, you can write a helpful and informative review that will benefit everyone involved.
